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Story #Student Story#Wirtschaft#Tourism and Leisure Management

Student Story: IMC’s good reputation has opened many doors

A look behind the scenes of our bachelor degree programme Tourism and Leisure Management

In 2008, Ines Lochmann graduated from Tourism and Leisure Management. Born in Germany, she is 36 years old and is already holding the position of Director of Human Resources at the Palais Hansen Kempinski Vienna – a remarkable achievement. She likes Austria so much that after ten years in the country she already feels like a native. Her favourite ways to keep fit include marathon running and boxing.

Ines still benefits from what she learned at the IMC Krems, especially by working closely with the programme director.

Ines still benefits from what she learned at the IMC Krems, especially by working closely with the programme director.

Background in tourism

I had already acquired a hotelier qualification in Germany before I applied to study at IMC Krems. The programme in Krems was a perfect add-on, because it was in English, and because I was also able to study two more foreign languages. Of course, I’ve also benefited from getting to know my colleagues – I still meet up with them and we share our experiences. The IMC Alumni Network is well organised.

A great community from day 1

Moving from Berlin to Krems was no easy decision, but I got to know a lot of people and from the very first day I was part of the group. I integrated very quickly – learning the various Austrian dialects.

When I receive applications from IMC Krems graduates or students for internships or an advertised position at the hotel, I immediately feel a connection. I know how intensive the programme was, but that you also get a high-quality education.

Soft skills meet specialised knowledge

I still benefit from what I learned at the IMC Krems, especially by working closely with the programme director. I drew a lot of lessons for my career: how to approach projects, how to set priorities, how to manage and lead a team. The soft skills are also very important, not just the specialised knowledge. Working in international hospitality is exciting, because you’re always getting to know different cultures – not only in contact with the guests, but also the staff. At Palais Hansen Kempinski we have employees from 23 countries. That’s the real challenge: coordinating people from many cultures, knowing and understanding their backgrounds and needs.

An education that opens doors

At my first job interview after completing my degree, they said: ‘You know that you’ve studied at the best university of applied sciences for the tourism industry in Austria’. At the time, I didn’t realise that IMC Krems was held in such esteem. The university’s good reputation has opened many doors for me.

If I had to describe my degree programme in three words, I would choose: intensive – because it was a real challenge; emotional – because there were ups and downs, but we went through them together; and open-minded – thanks to the internship and numerous international experiences.

My tip

The service industry requires much passion, empathy and flexibility. It is important to be aware that this is a highly demanding field to work in, but it is also very rewarding – on a human level.

More about Tourism and Leisure Management

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